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Frequently Asked Questions
إرشادات الاتصال
أسرع طريقة للتواصل معنا هي عن طريق مراسلتنا عبر البريد الإلكتروني على contact@drinkhalapop.com . يمكنك أيضًا التواصل مع فريق خدمة العملاء لدينا عبر الاتصال على الرقم +971 58 905 2107 . نهدف إلى الرد على جميع استفساراتك خلال يوم أو يومين عمل.
لمساعدتنا في مساعدتك بأسرع وقت ممكن، يُرجى كتابة اسمك الكامل في بريدك الإلكتروني أو تجهيزه عند الاتصال. هذا يُمكّننا من العثور على بياناتك وحل أي مشكلة بسرعة.
يسعدنا التواصل معكم! لجميع استفساراتكم المتعلقة بالبيع بالجملة والتوزيع، يُرجى إرسال بريد إلكتروني إلى contact@drinkhalapop.com مع كتابة " استفسار بيع بالجملة بين الشركات" في سطر الموضوع. يُرجى تضمين اسم شركتكم وموقعها ووصف موجز لطلبكم.
Ingredients & Nutrition
HalaPop contains no refined sugar. We use natural, plant-based sweeteners and prebiotic fibers for a light, refreshing sweetness — without the crash.
Yes! HalaPop is completely vegan-friendly and made with plant-based ingredients.
HalaPop can be stored at room temperature but tastes best when chilled. Once opened, please consume immediately.
Orders & Shipping
HalaPop is available on Careem, Amazon, Talabat, and Noon, across the UAE.
Delivery times vary depending on the platform you order from. Please refer to the delivery details provided on your chosen app or website.
Some platforms may offer same-day delivery based on your location and product availability. Please check directly on the app during checkout.
Delivery fees are determined by each platform (Careem, Amazon, Talabat, Noon) and will be displayed at checkout.
Returns & Refunds
Returns and exchanges are managed directly through the platform you ordered from. Please refer to their return and refund policies.
If your order was placed through Careem, Amazon, Talabat, or Noon, please contact their respective customer support teams for assistance. They will help arrange a replacement or refund according to their policy.
We hope you’ll love HalaPop — but taste is personal. Unfortunately, we cannot offer refunds for taste preferences.
Retail & Partnerships
You can find HalaPop in select supermarkets, gyms, cafés, and health stores across the UAE.
Absolutely! Please email contact@drinkhalapop.com with your business details, and our team will reach out.
General
Yes, HalaPop is made with natural ingredients and is safe for children. We recommend moderate consumption, just like any other beverage.
You can reach us anytime at:
contact@drinkhalapop.com